Zufu Global Trading Pvt. Ltd. – Terms & Conditions
Welcome to Zufu Global Trading Pvt. Ltd. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. General Information
✔ Zufu Fashion is a retail business specializing in Chinese clothing and footwear collections.
✔ By placing an order, you confirm that you are at least 18 years old or have parental permission.
✔ We reserve the right to update or modify these terms at any time without prior notice.
2. Orders & Payments
✔ All orders are subject to availability and confirmation of payment.
✔ We accept various payment methods, including UPI, credit/debit cards, net banking, and Cash on Delivery (COD) (for selected regions).
✔ In case of payment failure, the order will not be processed.
3. Shipping & Delivery
✔ We partner with Blue Dart and Delhivery for safe and fast deliveries.
✔ Estimated delivery times:
🚚 Local & Metro Cities – 3-5 business days
🚚 Other Regions – 5-7 business days
✔ Delivery delays due to weather, holidays, or courier issues are beyond our control.
4. Return & Refund Policy
✔ Returns are accepted within 7 days of delivery (see our Refund & Return Policy for details).
✔ The item must be unused, in original packaging, and with tags.
✔ Refunds will be processed within 5-7 business days after return approval.
✔ We reserve the right to reject returns if the product is damaged due to misuse.
5. Product Information & Pricing
✔ We strive to ensure accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct them.
✔ Prices are subject to change without notice.
✔ Discounts and promotions have specific terms and conditions applicable to them.
6. User Responsibilities
✔ You agree to provide accurate and complete information when placing an order.
✔ Misuse of our website, including fraudulent activities, will result in account suspension or legal action.
✔ You shall not copy, distribute, or resell any part of our website content or products without permission.
7. Intellectual Property Rights
✔ All content on our website, including images, logos, and product descriptions, is owned by Zufu Fashion and cannot be used without authorization.
8. Cancellation Policy
✔ Orders can be canceled within 12 hours of placement if not shipped.
✔ Once an order is shipped, cancellation is not possible, but you can request a return after delivery.
9. Customer Support & Dispute Resolution
✔ Our 24/7 customer support is available via WhatsApp, email, and phone for any concerns.
✔ In case of disputes, we aim for amicable resolutions before legal action.
✔ All disputes will be handled under Indian jurisdiction.
💬 Have questions? Contact us anytime for more information!
